We're here to keep your website running
Support via WhatsApp, phone, email, and tickets. Real people who know hosting, WordPress, email, and domains.
Talk to a person, not a bot
We reply within minutes during support hours and 24/7 for emergencies affecting your website's availability.
Four details that help us resolve faster
It's optional, but if you have them at hand we can diagnose with fewer questions.
Your domain
The exact name of the site or account affected.
What you expected
The action you were trying and the expected result.
What happened
The error message, screen, or unexpected behavior.
Since when
Approximate time and any recent changes to your site.
Is it an emergency?
If your website is down or you had a security incident, message us on WhatsApp with subject "URGENT".
Transparency about what's happening
We publish service status and the history of relevant incidents.
| Service | Status | Last review |
|---|---|---|
| Web and WordPress hosting | Operational | 2 minutes ago |
| Business email | Operational | 5 minutes ago |
| Client dashboard | Operational | 3 minutes ago |
| DNS and domains | Operational | 4 minutes ago |
| CDN and SSL | Operational | 2 minutes ago |
If you spot a problem not listed here, report it on WhatsApp or open a ticket.
We handle moving your website
We migrate files, databases, and emails at no cost. We schedule the switch so you don't lose visits or messages.
- Current site health check
- Full backup
- Migration in staging
- DNS and SSL adjustment
- Forms and payments verification
- Post-migration monitoring
Quick support questions
Can't find your case? Open a ticket and we'll reply with priority.
Open a ticketWhatsApp usually replies within minutes during support hours. Email tickets are handled within 4 business hours; emergencies, immediately.
Yes. Monitoring is 24/7 and the on-call team handles emergencies every day. Non-urgent questions are answered the next business day.
Yes. We can review errors, plugins, performance, and security. If the work is extensive, we'll propose an administration plan.
Yes. Sign in to your dashboard, go to billing, and turn off auto-renewal. If you need help, message us.
Tell us what you need
Fill out the form and we'll reply by email. For urgent matters, use WhatsApp.
Prefer we call you?
Leave your number on WhatsApp and we'll schedule a call.